Privacy Policy

1. Introduction

Plumber for Phoenix ("Company", "we", "us", or "our") operates as a free, independent referral directory. We are committed to protecting your privacy. This Privacy Policy describes how we handle personal information that we collect through our website, phone calls, contact forms, and any other services where this policy is posted.

Because we are a matching service, it is important to understand that submitting your information to us serves as your explicit request and consent to share your details with independent, third-party plumbing contractors so they may contact you regarding your plumbing needs.

We may update this Privacy Policy from time to time. Your continued use of the Services after any changes are made constitutes your acceptance of the revised policy.

2. Information We Collect

We collect information that you provide directly to us, information that is collected automatically when you use our Services, and information from third-party sources.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, primarily to connect you with a local professional. Typical uses include:

• Routing Services: Dispatching your contact information and service request details to independent, locally licensed plumbing contractors who can fulfill your request.
• Customer Support: Responding to inquiries and ensuring your request was successfully routed.
• Analytics & Improvement: Understanding how visitors use our site and improving the quality of our referral network.
• Legal Compliance: Complying with applicable laws, regulations, and verifiable governmental requests.

4. How We Share Information

We do not sell your personal information to data brokers. Because our core function is matching you with a service provider, we share your information in the following circumstances:

• Plumbing Partners (Service Providers): When you submit a form or call our number, we share your contact and project details with an independent, licensed local contractor so they can contact you to provide estimates, schedule appointments, and perform the requested plumbing services.
• Technical Vendors: With trusted third-party vendors that perform services on our behalf, such as form routing software, call-tracking platforms, and site analytics.
• Legal & Safety: When required by law, regulation, legal process, or to protect the rights, property, or safety of our business or the public.

5. Cookies & Tracking Technologies

We use cookies to help operate our website, understand usage patterns, and improve your experience. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. Please note that if you disable cookies, some features (like contact forms) may not function properly.

6. Data Security & Retention

We use reasonable administrative and technical safeguards designed to protect personal information from unauthorized access. However, no method of transmission over the Internet is 100% secure. We retain personal information for as long as reasonably necessary to fulfill your service requests, comply with legal obligations, and resolve disputes.